Questions about payment
- How do I know if I am buying from an official VAUDE store?
- What are the shipping costs?
- What payment options are available on vaude.com?
- Can I revoke my order?
- Is it possible to pay by invoice?
- What is Klarna?
Questions about return and refund
- How does the return process work?
- Are returns free of charge?
- I have not received a return label. What can I do now?
- How is the refund made?
- Can I exchange the product?
- How will I be notified that you have received the return?